Verification of Benefits
Swiftcare’s Verification of Benefits Services Help You Get Paid Fast, Fair, and Fully.
Eliminate guesswork and denials before your patients even walk in. Swiftcare Billing’s VOB experts verify insurance coverage, copays, deductibles, and pre-authorization needs, ensuring fast and accurate reimbursements and a better patient experience. Ensure Eligibility. Eliminate Surprises.
Common VOB Issues Providers Face
- Claim denials due to incorrect or missing insurance info
- Eligibility changes between scheduling and the date of service
- Delays from manual verification methods
- High staff workload and burnout
- Loss of revenue due to patient misunderstanding of benefits
Swiftcare Billing handles it all — so you never get caught off guard.
- Our Services
Our Verification of Benefits Services
We verify benefits for all major commercial carriers, Medicaid, Medicare, HMOs, PPOs, and self-pay plans. Our Verification of Benefits Services Include:
Real-Time Insurance Eligibility Verification
We verify patient eligibility instantly through payer portals, clearinghouses, or direct contact — confirming coverage status before the appointment. This reduces the number of denied claims and ensures you get paid faster.
Primary & Secondary Coverage Confirmation
We confirm all active insurance policies — both primary and secondary — to determine the correct order of billing and reduce coordination errors that lead to rejections.
Deductibles, Copays, and Out-of-Pocket Limit Checks
Our team checks deductible status, co-insurance, copay amounts, and remaining out-of-pocket balances to ensure accurate patient estimates and financial transparency.
Benefits Validation for Telehealth, In-Person, or Hybrid Services
We validate benefit coverage across all service types — including virtual, in-person, and hybrid care models — ensuring that the visit type is eligible and reimbursable according to the payer’s rules.
Pre-Authorization Tracking & Coordination
If services require prior authorization, we identify and track those requirements early in the workflow — reducing delays, denials, and compliance issues.
Coordination of Benefits (COB) Handling
We handle COB verification and resolution to prevent duplicate billing, ensure proper payment sequence, and avoid denials due to missing or incorrect COB data.
Documentation Updates in EMR/EHR
All verified benefit details are securely entered into your EMR or practice management system — ensuring your clinical and billing teams are aligned and informed before the patient arrives.
Why Choose Swiftcare for VOB?
We verify every patient’s benefits for covered services, copays, deductibles, plan exclusions, and out-of-network status — so you don’t have to.
- 98% Clean Claims Rate
- Expert Verification Across Medicare, Medicaid & Commercial Plans
- Real-Time Payer Portal Access
- Seamless EMR/EHR Integration
- Dedicated Support for Pre-Authorizations & Eligibility Checks
- Universal Compatibility
Software & EHR Integration
We integrate seamlessly with your systems using secure APIs and clearinghouses. Supported Platforms Include:
Our VOB solutions are HIPAA-compliant, cloud-based, and ready for remote coordination.
Specialties We Support
Behavioral Health & Psychiatry
Physical & Occupational Therapy
Speech Therapy
Primary Care & Family Medicine
Pain Management
OB/GYN
Dermatology
Chiropractic
Have Questions?
Let’s Discuss
Fill out this form, tell us about your practice’s unique needs, and get a tailored solution!
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Don’t Let Missed Coverage Details Derail Your Revenue
Incomplete insurance verification can lead to claim rejections, delayed reimbursements, and frustrated patients.
Real-time eligibility & benefits confirmation
Primary, secondary, and COB checks
Seamless integration with EMR/EHR system
SwiftCare Billing Helps You Get It Right — Before the First Appointment. Eliminate verification errors, reduce denials, and enhance payment collections from the start.
Frequently asked questions
How does Swiftcare verify insurance coverage?
We use payer portals, clearinghouses, and direct payer contact to verify plan type, eligibility dates, deductibles, copays, exclusions, and out-of-network rules.
What happens if a patient’s insurance changes?
Our team proactively re-verifies before each visit and flags any coverage changes to avoid claim denials.
Can you provide same-day VOB results?
Yes, we offer expedited same-day verifications for urgent or last-minute appointments.
Do you help train my front desk team on VOB workflows?
Absolutely. We provide custom workflows, cheat sheets, and onboarding assistance for front office teams.
What makes Swiftcare different from an in-house VOB?
Speed, scale, accuracy, and expertise. We reduce manual workload, prevent delays, and help you collect more from both payers and patients.
How does VOB reduce claim denials?
When VOB is done before services are rendered, it confirms insurance eligibility and plan coverage, reducing the chance of billing errors or denied claims.
Do you verify both primary and secondary insurance?
Yes. We validate all levels of insurance coverage to ensure the correct coordination of benefits (COB) and avoid underpayment.
Can you handle urgent same-day VOB requests?
Yes. Swiftcare Billing provides rapid VOB support for urgent or same-day scheduling as needed.